Power Promise
Ford Power Promise: Your Complimentary Home Charging Solution
UPDATE: Program extended!
Eligible Purchase Dates: October 1, 2025, to January 5, 2026.
*Must purchase or lease a new 2025 F-150 Lightning or Mustang Mach-E from a participating Ford dealer between 10/1/25 and 1/5/2026 to be eligible to receive (a) one (1) complimentary home charge station with complimentary home installation (excludes permitting costs and fees, if applicable); or (b) $2,000 bonus cash. Home charge station model and brand may vary based on availability. Offer not available to fleet or commercial customers. Complimentary home installation must be completed through Qmerit Electrification LLC. Installation exclusions apply. Must take retail delivery from an authorized Ford dealer's stock by 1/5/2026. No trade-in required. 2025 Mustang Mach-E inventory may be limited and may vary by location. See your Ford dealer for details, terms and the most current inventory status.
**Available only for Ford F-150® Lightning® and Mustang Mach-E® vehicle owners.
When you purchase or lease a new Model-E, you're eligible for one of the following:
- Complimentary Ford Connected Charger Station and Professional Installation by Qmerit
- $2000 Power Promise Alternative Cash (OBC)
Complimentary Charger Option
Here's how it works in five easy steps:
- Purchase or Lease: Your new Model-E comes with a Ford Connected Charger Station ready for installation.
- Qmerit Contact: Within 3 days, Qmerit will reach out with instructions on how to submit photos of your home for a personalized installation quote.
- Review and Schedule: Review the quote and schedule your installation appointment with a technician.
- Installation: Your technician will arrive on the scheduled day to install your charger.
- Completion: Within 30 days, the installer will finalize any necessary permits and complete the installation.
Enjoy the convenience of home charging with Qmerit, a trusted partner of Ford for professional charger installations.
Why a Free Charger and Installation?
Convenience and Accessibility:
- Effortless Charging: A home charger eliminates the need to frequently search for public charging stations, providing convenience and flexibility.
- Overnight Charging: Charging your vehicle at home overnight ensures it's always ready for your daily commute or trips. With FordPass you will be able to schedule your charge and get the best performance out of the electric battery.
Environmental Impact:
- Reduced Emissions: By using home charging, you're contributing to a cleaner environment by reducing reliance on fossil fuels.
- Sustainable Transportation: Electric vehicles offer a more sustainable transportation option, and home charging further supports this goal.
Cost Savings:
- Lower Charging Costs: Home charging often offers lower electricity rates compared to public charging stations, saving you money over time.
- Reduced Maintenance: Electric vehicles require less maintenance than traditional gasoline-powered cars, leading to potential cost savings.
Enhanced Ownership Experience:
- Peace of Mind: Knowing your vehicle is always charged and ready to go provides a sense of security and convenience.
- Future-Proof: As electric vehicle technology continues to advance, a home charger ensures you're prepared for future developments.
By offering a free charger and installation, Dowling Ford is demonstrating its commitment to providing a seamless and enjoyable electric vehicle ownership experience for all our new electric vehicle owners.
Frequently Asked Questions
What is the Ford Power Promise™+
The Ford Power Promise™ is the Ford commitment to help provide retail customers with electric vehicle confidence from day one of their purchase or lease and delivery of a new Ford F-150 Lightning or Mustang Mach-E. The Ford Power Promise™ is intended to help make owning an electric vehicle easy by supporting customers in the areas that matter most: Home Charging, Ongoing Support & Guidance, On-the-Road Charging, and Battery Confidence.
What charger will I receive as part of the Ford Power Promise™ promotion?+
Customers who purchase or lease a new Ford F-150 Lightning or Mustang Mach-E are eligible to receive a home charge station. The Charger model and brand may vary over time based on availability.
When my lease ends, do I need to return my complimentary home charger?+
You get to keep it – your charger is yours. We hope you’ll continue to enjoy it and all the other benefits of being a Ford electric vehicle owner.
Who will install the charger?+
The Complimentary Standard Installation offer is performed by licensed electricians in your area identified by Qmerit Electrification LLC.
What is considered a Standard Installation?+
A Standard Installation must comply with the following Qmerit guidelines: Installation must be completed at a residential property (a single-family home, duplex, condo, or townhome) with a dedicated electrical meter. Charging hardware must be attached to the same structure as the main electrical panel. Customer is solely responsible for obtaining any prior consents or approval from any applicable homeowner’s association, property owner (if customer does not own the residential property where the charging hardware will be installed), or other third party.
What is 24/7 Live Support and what does this service include?+
24/7 Live Support is available for new and existing Ford F-150 Lightning and Mustang Mach-E owners. Once enrolled, customers can text* a dedicated Ford advisor for 24/7 electric vehicle support. Ford advisors can help with post-delivery support and answer electric vehicle questions on topics such as charging, BlueCruise or software updates. Customers enrolled in 24/7 Live Support also receive complimentary proactive towing assistance** if the vehicle runs out of charge and have peace of mind knowing one of our advisors will proactively reach out to the customer via a phone call or SMS. Our advisor can then assist in coordinating a tow if needed, whether it be to their home, dealer or a charge station. Please note, 24/7 Live Support is not available on select holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving Day and Christmas Day.
How do customers enroll in 24/7 Live Support?+
Electric vehicle owners* can sign up on the enrollment page, on the electric vehicle dashboard on owner.ford.com or from the e-Comm Order Confirmation page, if applicable. After they enroll, customers will receive a welcome text from a Ford advisor. Once the conversation starts, customers can text their Ford advisor at any time.
How will enrolled customers using proactive charging support and towing assistance know if towing assistance has been alerted?+
If an enrolled customer runs out of charge and accepts proactive towing assistance through the 24/7 Live Support Service, they have the option to tow their vehicle to one of the following three locations (within 50 miles): a public charging station, their home residence, or a Ford dealer within the US market. If the enrolled customer is more than 50 miles from home and accepts proactive towing assistance through the 24/7 Live Support Service, they will tow your electric vehicle to the nearest charge station or Ford dealer. Note: Proactive towing is part of Roadside Assistance, which is a complimentary offering to all Ford owners for up to 5 years or 60,000 miles (from the date of sale), whichever occurs first. See Roadside Assistance for Electric Vehicles and What Roadside Assistance Can I get With My Electric Vehicle articles on Ford.com for more details.
Where can enrolled customers have their Ford electric vehicle towed if they run out of charge on the road?+
[Your answer goes here.]
How do I plan for on-the-road charging?+
See our existing resources for public charging resources.
What is the battery warranty offered by Ford?+
See our battery warranty resources.